As a family of four, we really enjoyed our stay for one night, in a family room, with two big comfy double beds, no pull out bed or camp bed, which was ace. In terms of COVID you couldn’t fault the staff, all had masks on, there. Prices are the average nightly price provided by our partners and may not include all taxes and fees. What are some restaurants close to Hilton York? Rooms are outdated like stuck in 80s - tiny bath room and I’m a small person, tiny room, could do with some through cleaningness, hardly space for clothes in the wardrobe, no proper work desk, not sure if min bar want there due to COVID or never there. I’m never staying at Hilton properties again...as Hilton member you have no acknowledgment. An amazing price, for a very Covid safe trip. The hotel is surrounded by Broadway theatres and is just steps away from … I can assure you that your feedback comments have been communicated with all of the relevant members of the management team so that the issues you have raised may be addressed. The bed wasn’t very comfy and as it’s December we would have benefitted from more than a thin duvet. Visitez les destinations les plus mythiques du monde. Dear Zigett, Thank you for taking a moment to share your feedback following your stay at Hilton York. Whether you're keeping up with a fitness routine, need to book meeting rooms or looking to spend quality time with your family, our Hilton hotel is here to make the most of your stay by offering the services … A variety of restaurants and bars are a block away, and we're 10 minutes from the York Shambles, … However, the view actually consisted of a huge tree obscuring the tower! Our hotel is in the city center overlooking the historic City Wall and the Monk Bar. nothing out of what it's normally served. I can assure you that your feedback comments have been communicated with all of the relevant members of the management team so that the issues you have raised may be addressed. Breakfast very poor/basic the pastries are stale and out date no fresh fruit only orange juice not fresh but from concentrate. Hand sanitizer available to guests & staff. With Cliffords Tower as your backdrop, savour local and European dishes, such as chilled Vodka Soup and pan-fried duck breast, in this smart and relaxed York restaurant. Press up and down key to select. Thank you and we really enjoyed it. Conveniently located restaurants include The Taylor Made Kitchen, Stam & Maria Greek Street Food York, and Pairings Wine Bar. Garantie d'égalisation des prix. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Whilst we loved York, we were disappointed with our stay at this hotel. At Hilton York our goal is to exceed guest expectations and whilst our team are working very hard to provide the best possible service, given the current situation and regulations, we clearly did not meet with your expectations and for this we are very sorry. Enjoy breakfast, lunch, and table … It’s a shame that the hotel was so basic and dated. Réservez votre séjour chez Hilton Hotels & Resorts. The Grand, York. Terrible and the price this shouldn’t be more than£30 let alone over £100. Kind regards, Hilton York. The bathroom was tiny too. Dear RS-explorer, Thank you for taking a moment to share your feedback following your stay at Hilton York. This is the version of our website addressed to speakers of English in United Kingdom. The room itself small, tired and outdated as was the rest of the hotel. Is Hilton York located near the city centre? York Train Station is only a 10 minute … Which popular attractions are close to Hilton York? Do not stay here soo many better hotels. Claim your listing for free to respond to reviews, update your profile and much more. We are also within walking distance to city centre shopping and attractions including York Minster, York … Do business in one of 8 … Séjournez dans certaines des enseignes les plus prisées. Overall fantastic stay for a fantastic town. Thank you once again for sharing your valuable feedback as it is through such comments that we can improve our services and products and we hope to welcome you back again in the not too distant future. Do business in one of 8 meeting rooms and wine and dine in the 3 bars and restaurants. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Breakfast service was standard. Which room amenities are available at Hilton York? Top room amenities include a flat screen TV, blackout curtains, and a desk. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. Things didn't improve at breakfast, which consisted of pre-made scrambled eggs and some very dried out sausages, There was no 'cook to order' option. We acknowledge that things are different with COVID, but it really wasn't good enough for an upmarket hotel. Yes, guests have access to a fitness center during their stay. Embassy Suites By Hilton New York Manhattan Times Square. I’m never staying at Hilton properties again...as Hilton member you have no acknowledgment. The star of my stay was Klaas from bar, who showed me what truly hospitality means. Are there any historical sites close to Hilton York? Are there opportunities to exercise at Hilton York? Overlooking the City walls, Hampton by Hilton York is just a short walk from York railway station. Staff were all lovely and so helpful and breakfast although not self - buffet service was actually even better as they brought it all to you! We hope to welcome you back in the near future to show you that we can do better. Dear RS-explorer, Thank you for taking a moment to share your feedback following your stay at Hilton York. Dear Q9479IJrebeccap, Thank you for taking a moment to share your feedback following your stay and thank you for choosing the Hilton York. Should your travels bring you back to the area we hope to welcome you back again soon. 701 West Ocean Boulevard, Long Beach, California, 90831-3102, USA The star of my stay was Klaas from bar, who showed me what truly hospitality means. We're a five-minute walk from York Station, half a mile from the historic city center and Minster cathedral. Dear Goldmemberuk, Thank you for your score, it is a pleasure to read you had a fantastic stay and found our location ideal for exploring the historic city of York. Yes, it is 0.6 miles away from the center of York. Hilton CleanStay. Response from Hilton York, General Manager at Hilton York. Dear Lighter111, Thank you very much for taking the time to post your review following your recent visit to Hilton at York, it is much appreciated. The Shambles is a perfect example of a medieval street for instance. We are very sorry to hear, that you were not satisfied with various elements of your stay and please accept our most sincere apologies for any disappointment. Rooms in this historic hotel have opening windows and calm décor. The location of the hotel was the best part, it’s quite literally in the centre and suited us perfectly. ... Hilton Hotels & Resorts provide an authentic and contemporary experience for guests worldwide. We had upgraded the room to a deluxe room which included some added extras, upon arriving we were informed that this particular hotel no longer offers some of the extras and that they had not ordered some of the items, not the end of the world given all that’s going on with hospitality especially but confused why the website let us upgrade the day before when none of the extras were available?! Dear Q9479IJrebeccap, Thank you for taking a moment to share your feedback following your stay and thank you for choosing the Hilton York. Claim your listing for free to respond to reviews, update your profile and much more. Many travellers enjoy visiting York Cold War Bunker (1.5 miles), Holy Trinity Church (0.3 miles), and Merchant Adventurers' Hall (0.1 miles). Kind regards, Hilton York, Needs a bit of upgrading but great location, This hotel definitely isn’t the worst hotel but it’s far from where you would expect a Hilton hotel to be. Hand sanitizer available to guests & staff. The only real upside was its location, which was well placed for all the sites and restaurants. I am a Hilton honours me ever and have specified no rooms near the lift and am given a room near the lift too ??? Thank you and we really enjoyed it. We are sorry to read that certain elements of your stay were not up to the Hilton standards and thank you for your honest feedback especially regarding the upgraded information which we will look into. Response from Hilton York, General Manager at Hilton York. Just one night in this fantastic Hilton hotel located ridiculously close to all main places to be seen in York. Which room amenities are available at Hilton York? Own or manage this property? Delighted to learn you had a great stay and found all areas of the hotel to your expectations, from the breakfast to the location. The DoubleTree by Hilton York is located in the heart of York, overlooking the City Walls and just a 5-minute walk from York Minster. It is lovely to hear that you found the COVID measures at the hotel very good and the rooms clean and sanitised and all the team adhering to the rules. Check-in process was okey, with a very appreciated upgrade to a tower view deluxe room. Nestled within the city walls opposite the historic Clifford's Tower, Hilton York is within close walking distance to popular shops and tourist attractions. Recommended hotel … Are any cleaning services offered at Hilton York? Staff all very pleasant and cheerful. It started well with an upgrade to a room with a view of Clifford Tower. more. I also had no problem parking my car and going to the garage , but at least at checkout they could have sanitised the car I even asked and they said they will do this but they didn’t - so lie to the customer . It started well with an upgrade to a room with a view of Clifford Tower. Nope never answers the. Nope never answers the. Yes, guests have access to a fitness centre during their stay. Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests. Kind regards, Hilton York, Needs a bit of upgrading but great location, This hotel definitely isn’t the worst hotel but it’s far from where you would expect a Hilton hotel to be. At Hilton York our goal is to exceed guest expectations and whilst our team are working very hard to provide the best possible service, given the current situation and regulations, we clearly did not meet with your expectations and for this we are very sorry. The 5-star Grand Hotel & Spa offers stylish rooms and a luxury vaulted spa. There are more places to choose from in the York area. It is very kind of you mentioning our team members, I am very proud of them! ... Hilton York hotel … Are there opportunities to exercise at Hilton York? why has anyone not thought of updating these rooms or furniture??? And then the valet parking on top was £25 per night and car park across the road much cheaper. 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