The first thing you should do is check the filter and clean it if necessary. Error code 79 should indicate that there is a problem with the current heading to the blower motor and you may want to do a service call. The repair guide provides info on how to deal with the heating problems. . However, before you do that, confirm that the blower motor is turning freely as it may still operate with a small restriction. Take the time to remove any obstructions from the venting as well as where the vent terminates outside. We will assume that the licensed plumber/installer professionally installed your Rheem tankless water heater. A fault with the water inlet temperature sensor would result in error code 31 and you may want to check certain elements of your Rheem tankless water heater yourself. Finally, if your Rheem tankless water heater is more than 10 years old, it may simply need to be replaced. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. Begin with cleaning the air inlet filter. The cookie is used to store the user consent for the cookies in the category "Analytics". Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Loose remote control wiring or the remote control itself gets defective. To reset the water heater, turn off the hot tap water and the unit itself. The Marathon is a special water heater that has a seamless blow molded polybutene inner tank. Performing regular maintenance on your Rheem tankless water heater should prevent error code 1L from occurring. Make sure that the fan motor is operating properly. By displaying a code on your tankless heater, you, or a professional, can read the code to understand what went wrong and how to fix it. This is largely because the Rheem tankless water heater is not specially designed for continuous running along with a circulation system. A faulty capacitor is usually the problem if the . See if there is anything blocking the air vent on the device. The alarm sounds every 60 seconds when the tap is open. The vent exhaust can be a little more complicated to solve though you should start by simply checking and removing any obstructions to the exhaust vent. If this sensor senses that the heat exchanger of your water heater gets overheated, it will pop up this error message. WaterHeater HUB 2021 - All Rights Reserved. When there is any problem with the unit, it will pop up an error code on the display. Err04 - Receiving signal from switch, but at incorrect time. Knowing that the ignition has failed is straightforward enough yet finding out why can prove difficult. 4. There are further elements that you can check including that the inlet water supply filter is clean. If none of these measures works then call in a professional to replace the control board (also known as a PCB). Then, locate the two terminals connected with the remote control. If that does not work then you could confirm that the tankless unit is correctly grounded. It is a significant upgrade to the version that uses tanks and delays water supply till it's hot. We installed our Rheem water heater Model, RHEPRO52-2, in May, 2004 and it's still going strong after 14+ years. Info about all performed services, including dates. If nothing works for you, I suspect the PCB is the culprit. However, like any appliance, they can sometimes experience problems. Cause: The blockage in the air supply pipe, exhaust vent, or connection/termination is loose or not correctly done. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions). Here are some steps you can take to troubleshoot and fix the problem: Watch the following tutorial to learn how to replace the water flow sensor. 1. The Rheem tankless water heater allows you to access instant hot water. There are a few things that could be causing this problem. Locate the reset button on the control board inside the unit. Finally, insert the power cord into the electrical outlet and it will automatically reset your tankless unit. Next, inspect the ODS thermocouple to see whether it functions properly or not. Reviewing ultra efficient Navien water heaters utilizing condensing and tankless technology. Again, there should be no obstructions to the airflow and the vent terminal should be clear. 1. (function() { there's a good chance that a change or two have taken place. Filter FAQs by Category. I've had my tankless water heater for about 5 years now, and has never had a problem. If your water heater is old then you may want to pay more attention to the warning signs that it may be failing. Remove the access panel from the front of the unit. It helps us diagnose and determine the exact problem with the water heater. Troubleshooting John Wood tankless water heaters. To resolve the issue, try the following steps: Turn off the power to the water heater for 10 seconds and then back on. emergency housing in dothan, al history of goffs manor water bird whistle history jobs at arsenal training ground hillsborough county high school athletics June 13, 2016 Read More After cleaning the inlet filter, run the hot water only in the tap to check. Err01/Err03 - Control Board not receiving signal from switch, or motor is malfunctioning. Also how to clean the inlet water filter. Solution: You must descale the water heater. Reason: Air Intake Filter Switch Malfunction. Turn off the power to the water heater for 10 seconds and then back on. Try resetting the device, and if that doesnt fix the issue, its best to have a professional address the situation. One potential reason is a defective remote control. Just like error code 65, you should also inspect the tankless water heater for any loose or damaged connections on the wiring harness of the water bypass valve. 14. Replacing the filters capacitor should solve the Rheem tankless water heater code 76 error and restore communication between your remote control and the water heater. Ensure the condensate flow is free of dirt, debris, and buildups. Expert Tip: You should avoid electrolytic capacitors because its difficult to identify their polarities. 3 Common Causes (and How To, Troubleshooting Electrolux Dishwasher Error Codes, 5 Common Problems with Camplux Water Heaters. Also, make sure that there are no plumbing or technical problems such as crossovers. Each refers to a technical component of the tankless water heater and a specific description of the issue. If you find any, clean them out so that air can flow freely. Part # 683034. In plain words, the water heater error code 13 stands for a defective combustion system. As soon as you spot an error code on your Rheem tankless water heater you may begin to panic as to what it means. Hi Folks, I just thought I would share with you a way to reset your Rheem Paloma WaiWela tankless heater after a descaling procedure. See if the fins on the heat exchanger are dirty and clean as necessary. 2. The gas supply to the unit may be shut off or interrupted. If you need to reset the code on your Rheem tankless water heater, follow these steps: 1. See whether its correctly installed and whether its functioning properly. 1. The specific codes might also differ slightly depending on your specific model of Rheem. Check the number 11 where I break down the error code 61. Specifically, error code 92 would display when the water heater is continuing to operate and is a warning to replace the neutralizer soon. Resetting a Rheem Tankless Water Heater: Ultimate Guide, [Fixed] Rheem Tankless Water Heater Code 12, Hot Water Heater Calcium Removal [How to Guide], Samsung Washer SUD Code but no SUDs? In this guide, we will look at where you can find the most current information for your Rheem tankless water heater and look at the error codes (see also AO Smith Tankless Error Codes: Problems And Troubleshooting) in detail. The Rheem tankless water heater code 76 may be caused by a defective remote control, faulty remote control wiring, or a faulty filter capacity. Performing regular maintenance can also save you from having to solve any problems from occurring in the first place such as cleaning the filters, the air fan, and the heat exchanger fins. Otherwise, you should replace the water flow sensor. Check the air filter. Rheem tankless water heaters are great for providing hot water on demand. Consequently, this affects the communication between your remote control and the water heater. Your Rheem Tankless Water Heater will beep and show an error code if there is a problem with the unit. Call the technician because the water heater is overheating. Check for an operational igniter and for any damage to the igniter wiring harness. started. The most common code is E1, which indicates that there is a problem with the heating element. Check the pressure and adjust it accordingly. Turn off the power to the unit at the breaker box. Turn on the power to the unit at the breaker box, and wait a few minutes for it to heat up before using it again. From this chapter, you can learn about the most common error codes the tankless water heater shows. . As mentioned above, there are several more error codes you can potentially encounter with a Rheem tankless water heater. Hire a plumber and tell him to clean the inlet filter at the cold water connection to the unit. There could also be loose or damaged connections on the wiring harness for the gas control valve which could set off error code 71. Understanding the symptoms to look for will make it easier to fix the error. Once confirmed, replace the faulty ignitor coil. Heres what you can do: Code 12 signifies that the water heater does not detect a flame. Knowing what each error code means can save you from having to make a service call and can give you peace of mind about how serious, or not so serious, the problem is. You could ohm out all the solenoid valves, inspect the flame rods for the correct voltage, or even replace the gas control valve altogether. e. Reading through Rheemserror code guide, youll notice the description for each error code is quite specific. A flame failure is a little different from a failure to ignite and will likely require a specialist to take a look. There are different reasons for why the water would flow through the water heater, but nothing actually occurs, specifically, that the water is not heated. You can also check that the ohms are correct though your sensor may need to be replaced. Resetting your tankless water heater will help you clear the error code from the control panel. You may even want to take out the flame to check it and clean it with some steel wool. This error is preventable by descaling the water heater on at least once a year. So, keep reading. But like any other piece of technology, they develop faults. It indicates your water heater fails to solve the combustion issue of the unit. If you suspect either of these issues, contact a qualified technician for service. It will alert you that your water heater requires service or that there are damaged or broken components you need to repair or replace. During winter & freezing days, we recommend you insulate the drainpipe by using a heat tape. Hotwatertalk.com is a participant in the Amazon Services LLC Associates Program and other affiliate advertising programs, designed to provide a means for us to earn fees by linking to the affiliated sites. If youre getting an error code 76 on your Rheem tankless water heater, it means that the unit is not receiving enough water flow. } Check to see that nothing is blocking the flue inlet exhaust or fan. If this drainage system gets clogged, your tankless water heater will flash the error code 29 to prevent the burner from being flooded. Tank sizes range from 15 gallons to 105 gallons to fit any household need. Every Rheem tankless water heater, either non-condensing or condensing, utilizes the computer board to monitor the heating process, adjust the parameters, and help troubleshoot the potential problems. Otherwise, you should replace the remote control with a new one. Reason: Current fault with the Blower Motor. From cleaning the aerators as well as checking the pressure and flow of the water from your hot water faucet to checking then cleaning the water inlet filter on your tankless unit. Use your Rheem heater manual as a reference when performing any repairs, and make sure to use the technical support number (1-866-720-2076) whenever you're unsure what to do. First, make sure that the gas supply to the unit is turned on and that there is enough pressure. You can clean out the chamber yourself, but its best to call a professional to do it for you. How to use a diagnostic system to repair a faulty heater. From top to bottom of this guide, we broke down every error code our tankless water heater displays. Locate the reset button inside the control panel. In rare cases, Rheem tankless water heater code 76 may indicate a problem with the filter capacitor. RINNAI TANKLESS - Prices have dropped and there are decent deals to be had now!. In the past 2 weeks, its beeped at me and the remote thermostat shows a code of 11 when i turn the hot water on. Rheem tankless water heater starts malfunctioning over time. Below, we will show you how to fix those issues to clear away the error message. If you need to reset the code on your Rheem tankless water heater, follow these steps: Then, remove the front access panel. Error Code 13 indicates Flame rod: poor or improper combustion. Heres what you should do: Related:Rheem Error 13 Ultimate Troubleshooting Guide. 3. Your email address will not be published. Receiving error code 61 -Faulty Blower Motor. Learning the error codes of your Rheem tankless water heater may seem exhaustive yet can prove to save you money. See if the air inlet screen is dirty and clean as necessary. If the igniter and the fan function but the main burner doesnt, we bet one of the gas solenoid valves doesnt work properly. The most common reason is that the water heater is not getting enough gas or electricity to stay on. Troubleshooting for a switch malfunction could mean turning it off and on again by forcing a reset on the control board, all you need to do for that is press the MIN and MAX button. You may need to adjust your homes water pressure regulator or install a new one if yours is not working properly. If you do think that there are obstructions and foreign objects then they may be in the combustion chamber, the exhaust piping, the vent terminal, or preventing sufficient airflow from coming into the unit itself. The most typical problem with a water heater tends to be a water leak which can be common due to how many components come in contact with water. RUR199iN - $2,900 - Nat Gas Compare at $3853 - SAVE $953; RUR199iP - $2,950 - Propane Compare at $3777 - SAVE $827 ; RU199iN - $2,600 - Nat Gas Compare at $3094 - SAVE $494 ; RU199iP - $2,600 - Propane Compare at $3033 - SAVE $433 We recommend you check for a broken wire or poor electrical connection. Now, you may ask- how can I determine whether the suspect is the remote control or its wiring? For the air intake, remove then clean the air inlet filter and clean both the heat exchanger fins and the combustion air fan. Both error codes 80 and 81 suggest a problem with the gas cut-off valve. Before you do ask for extra help, find out what the error code means and you may be able to solve it without making a service call. How do you clear the error code on a Rheem tankless water heater? This can be caused by a number of things, including a clogged filter or a problem with the water supply line. The good news is that you can prevent most of these defects by taking good care of your water heater. Obstructions could also result in error code 14 though if you cannot find one then consult a professional to troubleshoot the fault. Close the hot water tap and turn OFF the remote. 90% of the time, this troubleshooting step will help to eliminate the warning message from the control panel. Error Code E4: This code signals that there is a problem with ignition or flame detection. You may need to ensure that the inlet valve is completely open and there are no obstructions to the cold water inlet pipe. Below, well explain how to read codes on your gas heater and what you should do to rectify the situation. In a worst case scenario, you may need to replace the control board. Heres how to do it: This should allow the device to fully reset itself, and you might find the error code has magically disappeared. Insufficient fuel or restricted gas flow, faulty gas solenoid valves, defective igniter wire harness, and a problem with the igniter are some caveats that trigger the error code 11. Check the flame rod itself to see whether there are defects. Code 1L indicates that there is a limescale build-up in the unit. A tankless water heater is a complicated device. Nonetheless, freezing weather can also block up the neutralizer drainage system. . In the rest of this article, Ill discuss the causes of Rheem tankless water heater code 76. For every 5 gallons, there should be 2 gallons and 3 gallons of water, Put you pump into the bucket and run it for 30-45 minutes, Make sure that power is turned on to the unit and circuit breaker is powered on, Make sure that the safety device on your unit is not activated resulting in the water heater not operating, Sometimes errors are caused as a result of communication fault instead of any particular issue with a component on the unit. I have installed many tank & tankless water heaters as I am a plumber. . Have a different tankless water heater brand that needs troubleshooting? Recalled Tankless Water Heaters - WebForm1 Recalled Tankless Water Heaters Paloma Rheem, Ruud, Rheem-Ruud and Richmond Brands Only the indoor power vent 199,900 BTU models are affected. Check the gas pressure; it might be too low, or the gas valve is not fully open. Bath. Then, turn on the water heater again, which will reset the heater. Once your have your parts together, here are the steps to descale the water heater. Of course, dont hesitate to replace the blower motor if it gets broken. user-manual-Tankless Hot Water Heater Rtg-74pvp-2 7.4 Gpm Manual. A defective flow meter sensor, broken wire, and poor connection are the culprits that trigger the error code E4. event : evt, 10 Best Tankless Water Heaters. . Remove the panel cover and locate the reset button behind the insulation. NOTE: Because these are potentially hazardous areas, dont attempt to fix a Code 11 unless you are a professional. 11. When an error code is displayed on the screen and before you call the service support, do the following to reset the system, which might fix the issue: If nothing happens after resetting the unit and the error code is still visible, do the following: Cause: Limescale deposits in the heat exchanger water flow is reduced, and the temperature increases significantly. Connect a jumper wire to the remote terminal on the printer circuit board and try powering on the water heater using the remote control. Also, make sure you tidy up the air inlet filter, combustion air fan, and heat exchanger fan. Tankless water heaters generally last considerably longer than a tank-type heater, as they don't hold corrosive water for prolonged periods. Doing this will ensure that theres enough oxygen for proper combustion. It will usually be red or black, and may be labeled reset. Reason: Remote Control Communication Fault. Then, inspect the heat exchanger fins for a clog and release the buildup. However, you can also find a wealth of information from the owners manual which will be specific to your model of a tankless water heater. Consult the guide and see whether you have a grasp on the problem indicated by the code. When you have a problem . Reason: The Control Board is not programmed. Inspect the venting system for any blockages. Pipe dope may also cause a blockage inside the water flow control turbine. Check both of these things and make sure they are clear before resetting the unit again. If the unit comes on, the wiring of your remote control is at fault. If they are then you may want to contact a specialist to take a look. The voltage should be 8 to 16 VDC. Check if the water inlet filter or fixture aerator is clogged and unblock it if it is. Besides, we will also depict those reasons that trigger the error messages and provide the solutions as well. You could increase the flow rate or simply adjust the temperature though if all of these potential solutions fail then there may be a problem with the water flow sensor itself which needs to be replaced. You may not need to contact a qualified specialist to take a look as the error codes can be troubleshot by yourself. If the venting system gets blocked by dirt, debris, or insects, the harmful gasses fail to go through the pipe. Rheem Tankless Water Heater Error Code 61, Troubleshooting Tankless Water Heater Error Codes, Rheem Tankless Water Heater error code 13, Rheem Tankless Water Heater Troubleshooting Manual [Complete Guide], Bosch Tankless Water Heater Troubleshooting [A Complete Guide], Bosch Tankless Water Heater Error Codes [Ultimate Guide], Bosch Tankless Water Heater Wont Ignite [7 Easy Solutions]. Double-check that the exhaust venting and air intake are both installed properly and look to be in good working order. Check the air intake and exhaust venting. Again, inspect the thermistor wiring for any damage and this is an ideal time to check then clean the ambient thermistor itself and perform a check for the correct number of ohms. If you have a Rheem tankless water heater, you may have received a code 76 error. The filter capacitor may become clogged and damaged over time, hindering its capacitance capability. Rheem's business is hot water, and they spend their days innovating and manufacturing water heaters to keep your life running smoothly. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You can confirm if the remote control is the problem by disconnecting the remote control wiring on the PCB board. After you see a code on a tankless water heater, a common first step is to reset the device. Next, check the incoming water pressure to make sure it is within . Often, resetting the gas water heater allows the device to calibrate itself properly, and then the problem will fix itself. If the water heater has the mixing valve installed and does not operate properly, it must be replaced. We broke down everything that will help eliminate the error message from the control panel. The minimum temperature for most tankless units is around 55 degrees Fahrenheit. There are a few different codes that can be associated with Rheem water heaters. Reason: Poor/Improper Combustion due to the flame rod. And thank you for mentioning your issues. Symptoms, causes, and step-by-step troubleshooting guide to fix the most common problems on Rheem on-demand models. ); We created this website in order to help our visitors to find proper information about HVAC troubleshooting, repair and most frequent questions about it. Man Tips! Also, turn the gas shut-off valve to stop the gas supply to the unit. So, I highly recommend you to call a professional to handle this. Learn how to inspect and replace a water heater dip tube and solve the problems related to not enough hot water or sediment buildup. d. Remove outlet pipe bracket and ceramic heater plug. How to troubleshoot Rinnai water heaters successfully using Rinnai error codes guide. If there are none, check the exhaust and inlet flue for any blockages. Locate the reset button inside the control panel. From the bottom of the unit, take out two screws that hold the computer bracket in place. If this doesnt work, your next step is to check the gas valve wire connections to ensure they are secure. Rheem hot water heater has low or no hot water flow. Your email address will not be published. Inspect the gas valve wiring harnesses for loose or damaged terminals2. Over heating. The fan motor should also have the right voltage and may be water damaged due to condensation. Now, remove the three side screws of the blower motor and take out the blower motor. What part of Australia are you from? Did not see that error code here. A yellow pilot light means that the pilot is not . The flow meter sensor is also referred to as a water temperature sensor. Any help you could provide or resource you can point me to would be greatly appreciated. What causes water hammer in a house and what makes pipes to vibrate and make banging, ticking and popping sound? In rare cases, Rheem tankless water heater code 76 may indicate a problem with the filter capacitor. Next, check the resistance of the heat exchanger thermistor. This may be that the water control valve has the incorrect voltage or that there are loose/damaged connections on the water control valves wiring harness. On the other hand, if you want to save money, check out this video to learn how to clean the inlet filter. Water flow is below the minimum required. Error code 76 on Rheem Tankless Water Heater is an indication of faulty communication with the remote control. If using propane gas, make sure that the propane tank has enough gas. Continue with Recommended Cookies. All rights reservedDisclaimer:The content published on hotwatertalk.com is not professional advice. [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions). Also, we broke down the troubleshooting steps to clear the message. Besides, your water heater will throw the error code P1 if the water flow sensor goes bad. On top of this, you must ensure the drain will not allow backflow. Solution: If your tankless water heater is using natural gas, make sure that there is no interruption in gas supply from the distributor. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Required fields are marked *. SVC 810 Tankless Troubleshooting Manual Connector and Hot Water Outlet Thermistor a. If you do not feel comfortable performing this yourself then you can contact a professional to do it for you. Save my name, email, and website in this browser for the next time I comment. Solutions include replacing the remote controls wiring, changing the remote control, or changing the capacitor. Among the common error codes is code 76, a sign of a problem with your water heater. These water heaters may help you qualify for insurance discounts 2. First, check to make sure that the water supply to the unit is turned on and that there is adequate pressure. If you are having trouble with your Rheem water heater, it is best to consult the owners manual for troubleshooting tips, or to contact a qualified technician for assistance. Also, make sure the gas flow valves are open and they dont get clogged with dirt or residue buildups. If the remote control works, we bet the wiring is at fault. listeners: [], Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Try connecting the remote control to the remote connection directly which is at the bottom of the water heater, though the cable may be the problem and could be replaced. As a concerned Rheem tankless water heater user, you may want to know what causes this error code and how to fix it. For instance, the exhaust cannot be recirculated back into the units fresh air intake. You could try to inspect the heat exchanger thermistor or flush the unit and remove any build-up of limescale (see also What Is Limescale? ).