So it's mickey moused back together. Re: Curious about LPI / Aqua Living / Dr Wellness. I think they will claim bankrupt soon and keep all of the money and not owe anyone anything. My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on. And if he paid that much then he got taken bad by them. I'm not sure who has the better job at LPI, their CEO or **** in shipping. All Rights Reserved. lpi aqua living. In early July, we rec'd a 34.5" tall panel for a hot tub, which is NOT what was ordered (54.5" tall). Home; Services; New Patient Center. A solution has been advised and implemented, with a contingency if it does not resolve. Cailley Hammel. Says 2-3 weeks for made to order hot tubs but I bought one on July 15th 2020 and its now September 22 and dont have a hot tub yet. Plumbed using 100% Anti-Fungicide tubing to prevent nasty bacteria back-up in plumbing lines resulting in cleaner water and less chemical use Proudly Made In The USA Specs: Gallons: 200 Weight: 680 lbs. I have already been in my hot tub twice and I received it two days ago. Sincerely. Steve and Jason both are great and their delivery service crew also. They suggested I take the panel off of the hottub and check the connections- like I am a hot tub mechanic. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Dimensions: 81 long X 63 wide X 33 high They moved my manufacture date multiple . I placed an order for a hot tub cover replacement from LPI. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Finally, they admitted that the spa that I purchased did NOT have the audio system. I purchased a Spa on 07/24/2022 for $9,964.00. We purchased a swim spa in March 2022 from a local dealer in Pensacola, under the agreement that a damaged corner panel would be replaced under warranty by the company (LPI). 1.3K views, 4 likes, 0 loves, 0 comments, 1 shares, Facebook Watch Videos from Aqua Living Factory Outlets: #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. Factory Installed Ozonator - INCLUDED. Once it finally got up and running it has continue to leak and they send a tech who claims it does not leak but looks at it for two minutes and then leaves. 2023 AB Media Inc. All rights reserved. . If you have a dog, youre probably used to them going everywhere with you. Numerous emails and messages went unanswered to **** from customer service. 5% would be over a 400$ late fee. An air lock occurs when air gets stuck in the plumbing lines of your hot tub. Terrible quality control and customer service. We accept payment through Paypal ONLY, the fastest and safest way. 2.5 Baths. Wonder what the long-term implications on quality, service/warranty is. The better maintained your tub is, the longer your investment in health & relaxation will last. They are owned by Watkins Wellness. Here well discuss what these contaminants are, why they manifest in the form of foam, and what you can do to remove them from your spa. To The Trade. Aqua Living Factory Outlets 12 reviews Claimed Hot Tub & Pool See all 76 photos Write a review Add photo Location & Hours Suggest an edit 6414 Horsepen Rd Richmond, VA 23226 Get directions Amenities and More Accepts Credit Cards Accepts Android Pay Accepts Apple Pay Accepts Cryptocurrency 6 More Attributes Ask the Community Ask a question Q: A hot tub that doesnt heat properly is understandably frustrating. Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. 215 were here. We plan to work diligently with all our current dealers in transitioning them to another manufacturer.. See details. The chargeback department advised of accepting it in lieu of refund on 12/28/22. Did you return your unit? It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. When shopping for a hot tub, the number of choices can seem overwhelming. They are all under 5k. Without a doubt I will never purchase anything from this company ever again. It has been over 200 days since I paid for a hot tub from LPI that I never received. Screen Printing and Embroidery for clothing and accessories, as well as Technical Screenprinting, Overlays, and Labels for industrial and commercial applications Well guide you through the process. I have now stepped up the phone calls to every other day in the hopes of making progress. We would, however, advise that you do your homework on the brand, read reviews, and make sure to see these units in person (even wet-test one). LPI is also moving away from dealer-based sales and going customer-direct. SWIM SERIES Read about when and how to maintain the jets of your hot tub. He then sent me a message saying hes canceling the order. AWFUL. Ordered ours beginning of sept- finally got an update after multiple requests that it should go to production in 2-3 weeks! There is no way this company will remain in business with these types of complaints. You were advised that the payments would be acceptable. Get the best hot tubs at the best prices! Have u received your hot tub yet??? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Staples hold the wood frame together. As of writing this article, the Aqua Living website claims to have the following factory outlets : Been waiting 10 weeks for hot tub from this company. Very risky in my opinion. It's very frustrating as we paid cash for this item, I've been patiently waiting for them to fix this issue as it has been almost 7 months of date of purchase. Here well discuss what calcium scale is and how you can prevent & get rid of it in your hot tub. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Fill out the form to download your instant rebate and FREE buyers guide! Learn more about what aqua therapy is and the many benefits these programs deliver. I have never been lied to so often by so many people in my life. $ 5,199.00 $ 4,699.00. This went back and forth for quite a while. It has been over 12 months of us dealing with us and when we call no one calls us back, we finally got the name of our case manager, her name is ****** We are waiting for a callback but we are not getting any answers as we would like a new hot tub as the hot tub that we originally purchased has never worked correctly. No matter how good the quality, hot tubs require a fair amount of support and having local support can be the difference between a good and bad ownership experience. One of the easiest ways to protect your investment is a hot tub cover. Richard Moody has answered my prayers, it does help me with relief from neuropathic pain. I dont think Dr Wellness has a tub anywhere near 20k. Compact yet powerful, How much is a swim spa? Filters are an essential part of keeping your hot tub water clear and pleasant. For more information on how to properly research and purchase a hot tub then make sure to look at our hot tub buyers guide pages. The panels are on back order and when the materials are received, these will be made and shipped for installation. I asked if there was something that could be checked, like a sensor. We are currently experiencing this with finding appliances for the new home that were building. One speaker doesn't work, the subwoofer doesn't work, 3 screws in the access panel were snapped off into the framing, a corner seat air diverter doesn't work and the startup kit i was provided was opened and chemicals and test strips used. Foam in your hot tub is a sign of contaminants. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. The outlet brand was recently rebranded from the RecDirect Factory Outlet name, though they have continued to sell many of the same spa models, including the Dr . A beautiful bathtub from Aqua Living can be the focal point of your bathroom. Relaxing massages and hot water therapy are the best options for the person who has experienced stresses and strains throughout the day or week. As you read the attached e-mails, I asked if the cover had metal 'strips / bars' on the sides of the cover so I could use it with my current hot tub cover lift. No issues with the pen either. What else is the plan. With their unique corner-accommodating shape, these types of hot tubs can easily fit into most indoor and outdoor, Ergonomic seats, dozens of powerful jets and mesmerizing lights these are just some of the things that luxury hot tubs can offer. What a scam. On sale for only $4699! We purchased a SPA from LPI, Inc. in June. Purchasing a spa from this company is the single worst house-related decision I have ever made. Here we discuss the water chemistry basics & how to prevent mineral buildup in your hot tub. I told them in December ill either be in a hottub or filing a case at the court house against them. Several weeks went by and they never showed up. Aqua Living Factory Outlets. After establishing contact with LPI spa parts (******), we were able to get the panel ordered (#XXXXX) on or about May 11, 2022 and were informed it would take 4-6 weeks to manufacture and ship the panel. They agreed to send me a list of technicians in tennessee that might come look at it. Just like any other component of your hot tub, the pillows are best protected by a clean filter, clean spa and proper chemical treatment. The guy that delivered my hot tub that Danielle suggested was awesome. (this was one of the main reasons I bought this specific spa as the salesman ****** said it was a "great" sound system.) ), then we have the best 4 person hot tubs for you! They are cheaply made and are not very energy efficienct. Nearby homes similar to 2519 Saddlebred Ln have recently sold between $320K to $460K at an average of $145 per square foot. We have to have the tub filled by a pool company as we are on a well and can not do it from our well. Spa Repair & Swim Spa Maintenance, If you're looking to buy a swim spa one of the first questions you ask is "are swim spas high maintenance?" It took another 6 weeks to get the replacement parts and those were damaged as well. Aqua Living Factory Direct is . Pool Professionals Pipeline is a robust jobseeker education program to attract new talent to the aquatics industry. Christina Hall Director at Aqua Living Ltd - AquaLiving.co.uk Greater Portsmouth Area . for staying informed and competitive in the hot tub market. Oct 30, 2018. Gary was great with information and able to answer all our questions without any pressure. A corner hot tub might be just what youre looking for. They do not stand up to their warranty! Please contact ***** at 423-349-2969 to discuss possible solutions. But Aqua Living and thus far the company that supplies Marty called LPI, have not supported the warranty or been responsive or professional from the start. Since then the hot tub has not functioned properly. Full Foam. 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I read the fine print on the contract and it says if your payment is late there will be a 15$ or 5% late charge if I dont make a payment even though it hasnt been delivered. I am beyond pleased with all of them and will continue to use no one but them in the future. Here, well show you three incredible luxury, Looking for the best two person hot tubs & spas? September 6, 2021 LPi. I have already had a hot tub specialist out to my house already and he cannot find the 7inch jet we need either. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. Weve helped 100s of people find relief from their everyday pains with our spas! I want my $5,600.00 back. As of 1-15-2023 the website is still down. I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. Then I was told in early December that it was going into production the next week. As of now Im not sure if it will ever be a reality and not just a money scam. Your warranty case ******, has been opened. The lights on the whole back side aren't working, so LPI ships me the replacement lights without the front panel, and hasn't contacted me to update me on the service timeline. Must read before buying from LPI Inc. or Aqua Living Factory Outlets. Tina Hatley Operations Manager at LPI Inc Kingsport, TN. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. **** can draw a paycheck, yet bears zero responsibility for customer care or the onus to perform his simple job. Does your spas high limit thermometer trip unexpectedly? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I'm now waiting for my fourth control panel to be sent to me. Payment 324861127699. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built.
It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts would be ordered and shipped to us and the unit would still have all the original factory warranty. To ensure your filter is doing its job youll need to clean it on a regular basis (every two to four weeks) and occasionally replace the cartridge (every three to six months). If youre someone who demands the best of everything, premium features like those are a need, not a want. They just promised free hot tubs if you bought one and it snowed on Christmas. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. The address on the receipt for the hot tub has not received a completion report and out local post office does not deliver mail there yet. So I paid thousands of dollars for 1.5 years of a hot tub that will now have to go to the dump. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. The repair man who has bent over backwards is at loss for trying to fix the cover as he gets no support from the company. BBB Business Profiles may not be reproduced for sales or promotional purposes. The manger told me that they were having issues shipping tubs on their sides and that mine was in fact shipped on its side. I purchased a tanning bed in 2017 for 2300.00. This revolutionary invention allows you to control the temperature of your spa in any type of weather and any type of climate. Request that LPI credit my card on file. ******************
When it was delivered the entire front panel was damaged and the cover had a tear in it. Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. Kendrick Content 2023. LPI is responsive but not actually taking care of the core issue and they need to be held accountable. Aqua Living is looking for a competent Inventory . It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts. Its purpose is to strengthen the They are on Craigslist in my market. We have retail stores that we own, and we have dealers in the same markets, meaning we're somewhat competing against our dealers, Hatley says. BUYER BEWARE!!!!!!! So he came out again. The only info he obtained for me was that he put in another service request and that it was an issue with the manufacturer and I would have to wait, that was all he could do. Didnt see much in the way of there hot tubs but a couple guys I know dropped there swim Spas when they found out who bought them, Curious about LPI / Aqua Living / Dr Wellness, Re: Curious about LPI / Aqua Living / Dr Wellness, Quote from: Hottubguy on December 11, 2018, 10:57:10 pm. Unlike others, my experience has been excellent. There was no Audio system installed. The solution? Our instructional videos cover many hot tub topics such as: how to drain your spa, how to change temperature ranges, how to change the filtration duration, how to change the mode of heat or rest, how to locate the serial number for various spa models, how to replace the waterfall on/off valve, how to replace a pump or jet in a spa, and how to wire a GFCI for a 220v spa. If I don't replace the cover soon, my current hot tub will not hold up through the winter season up here in New Hampshire. Once we filled the tub we noticed that the Tuff cover does not sit correctly on the tub and it leaks out hot air and makes it so we have ice build up. Your regional case manager and technician scheduling agent are reviewing case. . They only care of you pay and once that happens they can stall you for years and never give you anything. Find contact's direct phone number, email address, work history, and more. Do yourself a favor and buy a Jacuzzi brand. SHOP NOW AMAZING DEAL ON 6 PERSON HOT TUB Get this 6-Person Hot Tub with 51 powerful jets!