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Luisaviaroma is a fancy retail brand with a long history. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Affiliate Disclaimer: Please note that some links in this website may be affiliate links. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. I'm in Milwaukee Wisconsin I got my shoes within 3 days. Jennifer Lopez Returns to the Stage for the First Time Since Her Wedding to Ben Affleck Jennifer Lopez will be performing at the LuisaViaRoma for UNICEF charity gala on Saturday in Capri, Italy Youll always find sales on their site, sometimes even deeper discounts. The Gucci Bucket Hat contains a cotton twill lining and is made in Italy with 71% cotton, 29% polyester. Every Refund Policy should include clauses on: My son jas been through a horrific experience and Luisaviaroma added to that by not delivering the goods or refunding . They feature a variety of designer clothing, shoes, handbags, jewelry, and home decor for women, men, and children. The Gucci Flora Printed Wallpaper features a pink background with a floral pattern in white, yellow, and purple with emerald green and black details. Save an extra 15% off designer dresses, shoes, accessories, tops, and more full-price styles for a limited time. Get stylish with these black nylon mens trackpants from Off-White! The higher your status the more amazing rewards you will get. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. If you're not happy with your order, you can return it for a different size/color, store credit, or a refund within 28 days of delivery. You can usually get them for $40, but theyre currently sold out. Along with Farfetch, Luisaviaroma.com are my favourite two sites for mens designer shopping, especially for Alexander McQueen. Plus, you can get the latestLUISAVIAROMAdiscount codes and promo codes delivered to your inbox daily. We researched this on Mar 21, 2022. According to Pitney Bowes, 54% of buyers are unlikely to buy a product they want if the retailer has a poor or unclear return policy. We found tons of reviews on Trustpilot, Facebook, and Sitejabber, which weve included below. Red ticket sales will automatically be discounted during checkout, so you can maximise your savings every time you shop the online sale. You can make a return within 28 days of delivery as long as the security tag is still attached. If you need to reach them, here are the ways: Phone at +39.055.093.60.54, email at. Shop this men's accessories sale for discounts on hats, ties, cardholders, and more items from bestselling designers. Please don't waste your money, everything's fake there and the customer service is disrespectful and doesn't even answer. LUISAVIAROMA. }(document, 'script', 'poshmark-jssdk')); 2023 Have Clothes, Will Travel Willow theme by Restored 316, Putting together a post featuring brands like AllSaints was not an, Is LUISAVIAROMA Legit? Note safe to order from other EU countries. How long is Luisa Via Roma's return window? Returns must have the security tag still attached and be accompanied by a Return Authorization . Returns must be shipped within 28 days of the order's delivery date. LUISAVIAROMA is a top luxury e-commerce offering men's and women's clothing, shoes and accessories, as well as home and design products. Made of 92% polyester and 8% spandex, theyre usually $40 but theyre currently sold out. That's definitely not what you expect from a company selling luxury goods. LUISAVIAROMA proudly offers the biggest luxury brands at dazzling prices. This LuisaViaRoma review thinks that the brand is absolutely worth it. This wallpaper would also look stunning in a powder room or any room filled with light to make it feel like you truly are in a garden. This LuisaViaRoma Gucci wallpaper retails for $530. To find more information about reviews and trust on Sitejabber.com please visit. The reviews are mostly about the overall experience with the company and customer service, rather than individual products. A luxury contemporary e-shop & concept store devoted to experimentation and artistic thought through fashion. I've never had that issue with any other similar company (net-a-porter, mytheresa etc). Do you agree with Luisaviaroma.com's 4-star rating? About Our Returns Policies. Available in various sizes, its 71% cotton, 29% polyester, and lined with cotton twill. With side flap pockets, double back slits, and a chest pocket, this 53% viscose and 48% acetate blazer with 100% cupro lining is both functional and stylish. I purchased from Luisa Roma in October 2021 and did a return that had been confirmed received by them. I mean, Luisaviaroma is legit in the sense they are selling authentic designer items. Proozy Review - Scam or Legit? (Optional) Include a photo to illustrate your review of Luisa Via Roma's free returns & exchanges, Based on our records, Luisa Via Roma does not currently offer free shipping policies. (Ill also be updating this soon, as I just ordered a couple different pairs of sandals to get an idea of the fit and quality. 50 % off. I got an order confirmation, now I have an item on way to UK that I don't want Its also possible to find a LUISAVIAROMA promo code through social media or the newsletter. Now, I know in the grand scheme of things $26 isnt terrible for shipping internationally, especially when youre spending hundreds of dollars on designer items. Knoji is a social discussion platform that's 100% free to use. Including a quick note with your return letting us know how you'd like to proceed will help speed up the process. I wish I had read the reviews beforehand. And given that theyve been in this business for so long, this hadnt been something I was worried about but I noticed its a question a lot of people ask! ), Read next: Honest Gucci Sandals Review For Sizing, Comfort, & Quality. Browse a massive selection of designer dresses, jackets, shoes, bags, and much more for 10% off when you use this LuisaViaRoma voucher code. Security tags must still be intact and attached to the items being returned for the return to be accepted. Read their Return Policy for more information. Shop bomber jackets, biker jackets, gilets, leather, and more outerwear on sale this winter from top designers. Google API User Data Policy Disclosure; Cash Back for . Beachwaver Review - Scam or Legit? I don't care if i wore for 3 days straight it should not be falling apart With several designers and brand names under the same roof, your purchase total is expected to add up quickly. Although it doesn'toffer free delivery all the time, you'll have to keep an eye out forLUISAVIAROMAfree delivery vouchers to use during flash sales or seasonal promotions. Return shipments are free when using the courier provided by LUISAVIAROMA. This blazer comes in a stunning red color that can be paired with matching pants. The LUISAVIAROMA Black Friday sales go live at the end of November, and you can find this year's Black Friday voucher codes here on this page. They run small, so go a size up. What is Luisaviaroma's return policy? You can create a shopping wish list and set sale alerts, so you never miss out on a limited-time discount or sale. Their headquarters are still in Florence, Italy, where all orders are processed and shipped from. Their service has always been very helpful in different situations. Expired. And taken from outside my front door? There is nothing to suggest that Luisaviaroma is selling fake designer items. Good sales on some of the higher end designers! Not only that, they have continuously shared their wealth by partnering with the likes of UNICEF and The Naked Heart Foundation throughout the years. Now I will need to file a complaint and debate a transaction with my bank. Their returns must be shipped within 28 days of your orders delivery date. Not too shabby. Thumbs upupupppppp to Luisaviaroma! Dress for less when you catch this season's offers at LuisaViaRoma. Just not happy with returning process having to wait on return labels seems that they never send them until you call. But, overall, LuisaViaRoma has had tens of thousands of satisfied customers and only a few complaints. These were just a couple of extra steps that were a little annoying on a busy day. Count us in for fashionable track pants! Everything went well both times. These sneakers are a must-try! Before we get into this, I should also mention that shipping with Luisaviaroma is NOT free. Below we'll go over why you need a return policy, show you some examples, and provide you with a free . Luisaviaroma is a popular online luxury fashion store that is based in Florence, Italy. I informed the company who advised they would not be doing anything about it and no refund or replacement would be offered. Average Savings $59.8. js = d.createElement(s); js.id = id; (So, it took 8 days total to ship the sandals back to Italy with DHL, for Luisaviaroma to process the return, and then issue the refund. They offer a wide variety of products from all over the world. Maybe Amazon Prime has ruined me? LuisaViaRoma is a luxury online retailer that sells womens, mens, and childrens clothing and accessories, as well as home furniture and decor. This site uses Akismet to reduce spam. IN ANY CASE WHERE THE TRANSFER IS NOT RECEIVED BY THE CUSTOMER, IT IS YOUR RESPONSIBILITY TO FOLLOW UP TO THE BANK. Yes, Luisa Via Roma does allow order changes & cancellations. They must be in original condition. See the website for more details on their shipping and return policies and LuisaViaRoma coupon code offers. LuisaViaRoma's Return Policy. This email was sent March 2, 2023 10:19am. Get it now for $550. If you're not happy with your purchase, you have 28 days from delivery to return it as long as the security tag is still on. This crop top comes in yellow and features contrasting color stitching in white. I purchased a pair of Maison Margiela shoes for 350.00, they fit tight, so I send them back for refund, they refused to refund me because the security tag was removed even why the shoes were in perfect condition and brand new. Determine the acceptable condition of the item. Any commission we earn comes at NO additional cost to you. Fast shipping! How to submit a return by mail. fjs.parentNode.insertBefore(js, fjs); Join the LVR Club to earn rewards and perks, and take advantage of discounted prices in the clearance sale. On top of that, I when I tried to cancel my order because I am leaving for another country in 2 days, I could not do that! If for any reason Clients are not satisfied with an order, the items can be returned for Size/Color Exchange, Store Credit or Refund within 28 days of the order's delivery date. So I can't try my sneakers! If youre in the market for something a little more upscale and trendy, the LuisaViaRoma El Vaquero boots are a good place to start. Any commission we earn comes at NO additional cost to you. I have only used this site for their baby fashion products and they are all reasonably priced (as reasonable as a $150 fendi baby bottle can be!) For clothing, unwashed and including card. Plus I got a good deal on the item I was interested in. Luisaviaroma does run sales where you can sometimes get items cheaper than you would directly from the designer. The clasp doesn't close properly. is the company having tech issues? Mar 25. Paris Fashion Week Street Style. Dress head to toe in your favourite designers for less with this limited time discount code for LuisaViaRoma. View the, Yes. (See their current sale items, here.). This has never been an issue with any other store I ordered from. From her purple sequin-covered design to the sleek brown leather creation pictured here, Bradshaw's character can't seem to get enough of the Fendi Baguette. Then, it took 4 days to reach my address in the US (this was with their expedited shipping option, which was the only one available at the time I placed my order). So, I thought it was worth answering with some proof. Everything so far seems to be very positive for LuisaViaRoma, but quite a few customers on Sitejabber have a different story to tell about the brand. Returns can be made either by mail or at an in-store location near you. RETURN POLICY. However, they wont refund you any shipping costs that you paid. Value 8. These reviews are in line with those on Trustpilot, as customers experienced great service and amazing products., Many buyers also loved the packaging of the products: I received my stuff in a very nice luxurious type of packaging and I personally like it. And for a higher-end brand, they have reasonable pricing and The quality and price are both outstanding! LuisaViaRoma products are made all over the world by the different brands they sell. You can return your product for store credit, a different product, or a refund to the original payment method. Its headquarters and stores are in Florence, Italy but they provide worldwide shipping. Plus, theyve even won a Drapers award for keeping their customers happy. Then, when I went to check out, the total price included all duties and taxes. Plus, theres a hidden zipper pocket in the back and side slash pockets for storage. I also had to provide DHL with a waybill number, an account number, and a courier waybill, as well as give the courier three printed and signed copies of a pro forma invoice (and attached one copy to the package). The quality of their products is so bad, I'm crying rn because I've spend 160 euros and can't get my money back, I bought a jacket and I can't wear it anymore because the cotton is pulling out of the jacket and it looks so worse. You can return your purchases to LUISAVIAROMA within 28 days of the date of purchase. Check the, Yes. Enter the promo code in this space, and apply it to your order. From sunglasses to key chains, check out these stunning accessories on sale from LuisaViaRoma. Return shipments are free. As of March 21, 2022, Luisa Via Roma does allow modification & cancellation policies. Before shipping a return, photograph the item for your records. The pattern is inspired by the original Gucci Flora print that was designed by Italian artist Vittorio Accornero for the iconic Princess Grace of Monaco. I strongly disrecommend this merchant! It was originally printed in the 1960s on a silk scarf. According to Trustpilot, there are 7,595 reviews with an average rating of 4.5 stars. We bought a backpack for my son on December 18,2019 and it still hasn't arrived. Get 50% OFF w/ Luisaviaroma Coupons & Promo Codes.