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Likewise, you need to be able to process that information through your working memory and convert it into relatable information relative to your short-term and long-term memory. Can you repeat the ways I have to do it? For instance you may use: Both are polite colloquial usage. If you're facing a deadline, you should always include details about when you need to receive answers. Make your email easy to read. You may also like: 10 Better Ways To Say Thank You For Clarifying In Emails. I wish you good health. What do I do? Thanks for WebAsking for Clarification. When you want to ask for more clarification on something, but dont want to seem rude, do I understand allows you to ask for more information and gives others the ability to correct you if necessary without sounding as though they are berating or belittling you. They allow the person to expand on the topic rather than giving a simple yes or no response. Make sure to add a sign-off (thanks, kind regards, etc. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Did you say that you want to go there alone? The meaning of both phrases is the same and used interchangeably. So, do you really think this will be a profitable deal? Using phrases such as Im sorry or Excuse me when asking for clarification indicates a participatory tone that simply seeks better understanding. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. About an argument in Famine, Affluence and Morality, A limit involving the quotient of two sums. However, it would be best to ask for clarification when you dont get someones statement or information. When asking for clarification, the key to being polite is to embrace the opposite of the principles noted above: Ask at the proper time, use a polite format and present your question in a genuine and sincere manner. Why do many companies reject expired SSL certificates as bugs in bug bounties? Write emails & messages faster than ever with our AI writing assistant, Get the best resources for professional communication & productivity. Join a clan or community group specifically for raid novices, or ask your team members for clarification. As a freelance consultant, she also supports companies and executives in overcoming communication challenges. Sorry if I was unclear. Each intonation 2. Its my bad. Before you write an email to clarify something, take another look to review the information and see if there is something that you were missing. However, there can be miscommunication if information or opinion is not clearly expressed or understood. Lets take a look at Lets move on. In this situation, you may need to ask them to repeat, explain or clarify their position. Is it correct to use "the" before "materials used in making buildings are"? If your clarification request isn't covered in the list above, or if you'd prefer to create your own, then use this clarification email template. Weve all been there: a long meeting, an intense lecture, a complicated sales presentation. Write emails for work the way you would a standard letter. Would you say that again, please? & I am afraid I didnt quite catch that. This shows you have a desire for more information and it sounds as though you are genuinely invested in the current topic at hand. Here are seven phrases for using your opening lines to imply that your email is a reply or response: "Thank you for your email regarding. I am sorry, but I couldnt follow what you said. (A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. in a polite way? In your salutation, use the name that the person emailing you signed off with in their message, or whatever name they used when they introduced themselves if you've already met in person. Simply say thank you and move on. One great way to do this is to ask a lot of open-ended questions. Will you please mention again the name of the items you requested from the store? Moreover, it will imply that you think you already know what the answer is, even though you need clarification! If I understand you correctly, you want Carolyn to add her SEO changes to the documents marked PENDING in the Google Drive. May I ask you to explain your observation about the new design further? When someone asks you to re-explain a complicated task, your first inclination is probably to say, Wait, what? WebThe preferred ways to ask are could you please provide me with the details, could you provide the details, and do you mind sharing the details with me? These questions get Regardless of the situation: informal, semi-formal, or formal, you are expected to be polite in your choice of words, voice tone, and body language whenever you ask for permission. Is it possible to elaborate on what you said right now? Ask for help: If youre struggling to understand a mechanic, dont hesitate to ask for help. If students have never learned how to politely ask for clarification, youll need to teach them courteous English expressions and when to use them. Introduction. Is it possible to rotate a window 90 degrees if it has the same length and width? 2. For many people, asking for clarification is incredibly embarrassing, while others may find themselves disrupting the flow of the conversation in an attempt to clarify a statement only to receive scorn from those around them. Here are some tips on asking for favors: Be direct but polite. If you ever have a question and wish to seek clarification, using the proper timing, format and intention will ensure that your question comes across as the perfect clarification question to help everyone see more clearly. Did you mean to send me? Closed Question: Did you always feel that it was a challenge working with him? You can end on a positive note by thanking the other person for their time and consideration of their clarification request. [1]. In the next section of the email, you want to clearly outline your goals, any important deadlines, and next steps. These formats will use formal speech to indicate that you are simply trying to clarify what was said rather than to distract or disrupt. Now, lets see some English expressions that you can use to respond to someones clarification. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Check your tone of voice. Would you be able to confirm some details? If you need extra information from a candidate, this clarification email after an interview provides the ideal structure. If you are in a situation where you are being given a lot of information that you may not fully understand, using this phrase is a great way to get the information you need without looking like youre completely lost. Lindsay Lapaquette, M.Sc. Good Communication Makes You More Valuable. Speak from your own perspective, using sentences that start with, I rather than you. For instance, instead of saying, youre not explaining this very well, you could say something like, Im struggling to fully understand the idea that youre sharing. When people feel blamed, they become defensive. link to 50 Polite Ways to Interrupt Someone in English. Both are fine options, but if we're being pedantic, they mean slightly different things. I appreciate your time and your help in clarifying this question. To create a follow-up email, follow these steps: 1. how to politely and natively reply an email and ask question, Looking for a word attributing the state of revealing the past. Doctor: Youre welcome. It appears there has been a breakdown in communication. Those suggestions sometimes are too important in our professional and personal life. What do you think about somebody/something. Include your contact details and how they can get in touch with you. Establish your credibility. ." Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 10 Better Ways To Say Thank You For Clarifying In Emails, 11 Better Ways To Say No Worries In Professional Emails, 9 More Polite Ways To Say I Dont Care (Professional), 9 Better Ways to Say Just to Confirm in an Email, 9 Other Ways to Say Im Good At on a Resume, 10 Polite Ways to Say No Visitors after Surgery, 11 Best Ways to Say Im Here for You to a Loved One, 10 Professional Ways to Say I Am Not Feeling Well. Q&A Answertion. Lets explore the three tenants of how to ask for clarification politely. In fact, guessing and getting it wrong is more likely to cause problems than politely asking for more info. When you ask someone to clarify something for you, it suggests that you are following what the person is saying and understand the majority or all of the key points, but you need more details on a certain point. "Thanks so much for your feedback on. There are so many online AI writing assistants that can offer you We are a team of ESL teachers writing about state-of-the-art tips and advice for learners and teachers of English as a second language. The most common cause for a phone not starting is that the battery is dead. How to ask for help via email Use a clear, direct subject line. Let me see if I understand this; you want to create a proposal which would limit our available staff positions for hire? WebSo, if you need some clarification for what you just heard, you can use phrases like Sorry, what did you mean by that? "That sounds really good. It starts with a simple subject line. Ask for repetition. You might say: Nows not the time to use the command form of any verb; dont say things like Say it again, slower! or You need to give us more examples! Those are clear indications that you are not being polite. During these periods, it is best to ask a question as this will allow you to digest whatever information has been presented. Be non-accusatory. Connect and share knowledge within a single location that is structured and easy to search. Rule #2: Apologize for interrupting. Very often, someone might ask a question during a presentation and the presenter will respond If you wait a bit, I will explain the answer to that question.. The preferred synonym to just to clarify is just to make sure were on the same page. Lets take a look at some common cases that can come up in our work and personal lives and consider the best ways to respond. Huh? A good way is to summarize what you have understood and didnt. Can you clarify some details for me, please? Our goal is to create English lessons that are easy to understand for everyone. car, washing machine, telephone) to a sales department or someone involved in procurement. Your submission has been received! Manage meeting requests like a pro with our in-depth guide to writing the best meeting request emails. If it's not the subject that's not being understood, but the explanation of it (that is, the misunderstanding is in the delivery), "could you rephrase that?" Needing clarification is not a bad thing, and understanding By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. A tendency to avoid asking too many questions leads many people to avoid asking for clarification altogether because of a fear of being perceived as disruptive. State what the speaker has said as you understand it, and check whether this is what they really said. Would you mind sharing the suggestion again? When it comes to the proper time to ask a question, many presenters or lecturers will ask questions periodically during their presentations or at the end of the presentation. Katie Holmes is a senior author at everyday-courtesy.com with over 15 years of experience in marketing and psychology. I'm keen to make a decision this week, so can you provide me with answers by (date)? Informally You can simply say Sorry? or Come again? with a curious tone to ask someone for clarification. ), your name, and your signature. Click here for 1:1 customized coaching programs that will help you achieve your career goals faster. Now, well learn useful expressions to ask someone to clarify instructions. Rule #3: Mind the timing and the relevancy. Another way to ask for clarification is to let the other person know that you didn't understand them. Here are some expressions to ask for clarification when someone asks for your permission. Show respect. This is a standard clarification email that you can use to request some answers from anyone, including a colleague, customer, client, or professional. A Guide to Using Plain Language in Writing. So if you ask someone to "break down" something they said, you ask them to explain it part by part. Scenario #2: When the conversation gets sidetracked. Have you just said you will go to Coxs Bazar next week? Closed Question: Will you be an asset to the company if we hire you? If you have received a cost-of-living salary increase, keep your email short and polite. Whether you are in a formal or informal situation, politeness is the key to a good conversation. Can you please be a bit more specific about the price? Before you do, ask yourself why you think the authors did not provide enough details. In each case, you want to push for the information you need in a polite way to avoid damaging your relationships. These samples tackle many common reasons you may need clarification. Whether you are in a formal or informal situation, politeness is the key to a good conversation. Messaging your boss or manager is slightly different from the formal format we use above. What To Include In An Email For Clarification Thank The Sender For The Information State Your Current Understanding Acknowledge that you need clarification. For the record, I would like it known I brought this issue to light weeks before it was a problem. Could you please repeat it? are the common formal ways of asking someone for clarification in English. Let me see if I understand this is a phrase that says clearly what you mean in words everyone can understand with no potential hidden meanings. Here is a great example of how to use just to be clear professionally in an email. Theres an emergency you need to deal with." Contacting researchers for clarification is good practice. Using this phrase, you can include all the instructions youve been given and make sure they are correct. Heres how. Give your reader a deadline. Do I need a thermal expansion tank if I already have a pressure tank? ", Instead of saying "I don't understand," you can also just say "I'm (a little) confused. When you ask someone to "elaborate on" something, you're asking them to explain it in greater detail, which is another good way to ask for clarification. Q: I've tried that. You may not respond or help them accordingly if you dont understand. Webcrazyyy how u come into my mentions accusing me of shit continue to rant abt me on ur page and when i politely ask for clarification u block me didnt even need to interact w me if i piss u off that much. WebSample Email Asking Clarification From Client This is likewise one of the factors by obtaining the soft documents of this Sample Email Asking Clarification From how to ask for clarification politely collaborative solutions web here are a Simply say thank you and move on. If I understood you correctly, you would like me to Could you please clarify what you meant by? Here are some examples of subject lines to consider: Final report submission Clarification regarding project deadline Extension request for submitting the presentation Thank you for your support and guidance 3. So, you must request them to do this favor for you. Its also a great way to allow someone else to add more information they may have forgotten. For example, a potential new employer may ask a candidate for clarification on details about a previous role. Martin holds a Masters degree in Finance and International Business. Otherwise, you may not do it properly what you are instructed for. "If I understand you correctly " is a slightly more formal way to check your understanding. Would you please repeat it? Interrupting to ask for clarification. A slightly more polite version of this phrase is "I'm not sure what you mean by . If you'd like to send in a quote for the article, please share your answer to the following question and explain your reasoning behind it. Lindsays approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. Heres an example to show you how it works: Dear Ms. Browne, Could you please clarify whether this is correct? [Survey] Is It Rude to Say Please and Thank You at the Same Time? Sorry I couldnt follow you earlier. Practice the mechanics: Many of the mechanics youll encounter in a raid can also be found in other activities. Make sure that you dont point fingers or blame the other person for not conveying information well enough. I didnt quite catch it. However, Could is less polite, and Can is the least polite word among these three. Be polite in the choice of your words, tone, and body language. Use open, non-directive questions - if appropriate. When someone expresses their opinion, you may not clearly understand what they mean or what their position about the matter is. Have you wanted me to send the emails first, then attend the meeting? Would you mind saying what type of permission, written or verbal, you need? A salutation followed by the hiring manager's name is common. WebTo write a thank you email for a salary increase, express your gratitude calmly, then ask for clarification on the terms of the increase if you have not already received them. WebClarifying What You Heard, Asking Someone to Repeat Themselves, and Confirming Your Understanding Communication Skills: Express Yourself Clearly Get Your Number Stress Right: How to Pronounce Numbers Clearly in English The Power of Pitch: Change Your Tone for Better Stress and Intonation in English Then what happens if three players make a sack together? If you have any questions, you can reach me at (222) 222-2222. Would you please repeat what you wanted permission for? Using phrases such as Im sorry or You must not behave and speak in a formal setting as you do in an informal one. I was pleased to receive your job offer earlier today. <-- This is a past question A: Try plugging your phone into the charger for an hour and then turn it on. Youd like to ask for clarification, but youre not sure how in a polite way. If you Thank you for explaining the question to me. Did you mean? In doing so, you will be perceived as non-accusatory and therefore, not threatening. Below is an example of how to use do I understand professionally. Writing invoice emails can be tricky and they are often an area where you may need more information and clarification. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work. Taking into account that GPT-3 models have no parameter that enables memorization of past conversations, it seems the only way at the moment to "memorize" past conversations is to include past conversations in the prompt. And yet, we all have times in our personal and professional lives when we dont thoroughly understand what someone else is trying to tell us. writing effective letters Public World. My deadline for this project is [date]. Amid the four types of questions commonly asked, clarification questions are probably the most understandable and justifiable in any circumstance. Write emails and messages faster across Google Chrome. How to ask somebody for explanation politely, We've added a "Necessary cookies only" option to the cookie consent popup, Polite way to suggest talking about something. Now, lets see a short conversation between a doctor and a patient that involves asking for clarification. Its time to stop letting conflict rule your life and learn to use your resentment to fuel change. Before accepting, you may want clarification about the terms and conditions or the salary. Why dont people respond? Janet opened the door and smiled slightly. If we take a look at the following example: You are a friendly support person. Using indicator constraint with two variables. Once again, clarification would be necessary. Asking clarifying questions shows that youre actively listening and want to understand. Im not quite clear on a few things and I want to make sure were on the same page. WebHow do you politely ask for something? Would you please repeat the instructions for the team again? When asking for clarification, its always best to either wait for a formal question and answer period or a pause in the flow of a presentation or conversation. Asking for clarification or something else is fast using artificial intelligence. Get the Ebook, Succeed in 101 Situations! Whenever confusing, lengthy, or multi-part topics are presented, there is a high probability that someone will have missed some of the information shared, prompting someone to seek clarification on the topic. To obtain clarification, you have to truly want to understand the other persons point of view. WebA listener can ask for clarification when they cannot make sense of the speaker's responses. Start with a polite greeting It's polite to start written correspondence with a greeting. You should only ask for clarification if you really feel it requires clarification. He has six years of experience in professional communication with clients, executives, and colleagues. If the instructions someone sends you are about as clear as furniture assembly instructions written in something other than your native language, youll need to ask for help. Learn how to write request emails that get results with our in-depth guide. "As per your request. There are more ways to give and receive clarification while still maintaining your professionalism. It felt awesome. Here is an example of how to use can you elaborate professionally. A reference has been provided on how to professionally use for your information. If you're reading this post, you probably want to improve your English conversation skills, and the best way to do that is by having actual conversations. rev2023.3.3.43278. Very often, a presenter will use this period to summarize whatever information has been presented, particularly if a question seeks clarification of a specific topic, so asking a clarification question will help to guide the lecturers attempt to explain what was presented. However, they become useless if you dont understand or follow them. There are many situations where you might find yourself needing to ask for clarification. If you preorder a special airline meal (e.g. For your information, a pamphlet will be provided detailing the new workflow system. You should appreciate them and give them complimentsfor doing this favor for you. You can use the following template to make sure that you have effective communication for professional emails or personal emails. Thank you! For such individuals, paying attention to lengthy topics, particularly if it is not an area of interest, will be ineffective and there is a high chance that such individuals will be distracted at some point. Start with a greeting Most professional emails begin with a greeting or a salutation. May I ask you to clarify your position on this? May I ask you to say the things again that you requested earlier? Don't worry: Asking for clarification is easy. How important it may become at times to ask for clarification. You should not blame someone else if you dont understand the other persons words. It can be helpful to ask questions about the 5 Ws and H in this section. Leadership communication skills to elevate team performance. Have a conversation before sending an email. When asking for clarification, it is essential to choose an appropriate time, such as a Q&A session after a presentation. Please send your invoice for all work from our most recent contract to youremail@email.com and CC me. You see! I dont quite catch what you said. Either way, there is a high probability that youve been in a conversation where you need clarification. Before you do, ask yourself why you think the authors did not provide enough details. Likewise, when information is presented via another medium aside from speaking, such as via text, video chat, email, or phone conversation, there is also a possibility that information will become muddled in transit and prompt someone to ask for clarification. See if the information makes sense to someone else. [1] 2 Be polite but direct in asking about the starting salary. Just say: "I'm impressed. If you are wanting to ask for clarification politely, blaming the other person is definitely not the way to go. Say that you didnt understand rather than saying that the other person could not clarify it. There are all kinds of situations where you might need to ask clarifying questions. The difference between just to clarify and just for clarification is fairly small. What To Do Before You Write an Email For Clarification. You can use this any time further clarification is needed. Congratulations on getting a job offer! ?" It also makes it easier for the recipient to go through them line-by-line and answer them. Of course, that's a distinction that can probably be blurred depending on exactly how you're using the words, but it might be useful to understand that they don't mean exactly the same thing. The phrase just making sure is a great alternative to just to clarify, as it is more relaxed. "Come in.Whats up?" Dont cross the line. English Language & Usage Stack Exchange is a question and answer site for linguists, etymologists, and serious English language enthusiasts. New Questions. Dont make it sound bad. If that's the case, this job offer clarification email sample is for you. You want me to explain the whole thing all over again? This dynamic can create a frustrating feedback loop for both parties. Please let me know if you need any other information. How can I ask, "Why did you send me this link?" How to agree/disagree. Would you prefer if we go with approach A or B in this situation? * Could you please be more specific? WebRule #1: Start by asking for permission to chime in. You have been successfully subscribed to the Grammarly blog. I am sorry, but I couldnt get your question. Whether you want to clarify something for someone or you want clarification yourself, just to be clear is a great phrase to use when giving or receiving information. What I meant was. I learned that if two players sack cooperatively, each defender gets 0.5 sacks in their statistics. The clarification email format should be no surprise if you're already used to writing professional messages. To avoid that loop, start by explaining what you do understand and ask whether you have it right. So, how do you do it? Then refer to a specific aspect: Could you please explain once again why A is so important for B?. By speaking solely in terms of your own perspective, your listener will be more open to further discussion. Grammarly For MS Office - HereS How to Ask For Clarification from So The first thing you should do is thank the sender for providing the information. It also allows for a wide range of expression as the tone it is said in can add more meaning to the phrase. "In response to your request for. When someone asks for permissionfor something from you, you may not always listen to them appropriately. The best questions are open-ended. Once youve established your current understanding and whats unclear to you, you can ask questions that will help your reader clarify the information. Sometimes we need clarification when we want to get a better handle on where others are coming from. Would you be able to help me with these questions before then? The modal verb Would is the most formal word with which you can form the politest expressions. Even if you dont quite understand what they are trying to communicate, express your thanks to them for their time and effort. Email structure and phrases for clarification Many in attendance are often grateful that someone asks any clarification questions as they are too embarrassed to ask themselves! She should leave her changes as suggestions. In this article, we'll show you how to request clarification via email. Asked by Anonymous Mar 3, 2023. Put the question in the first or second sentence. Do not give orders or blackmail your colleagues. It also depends on how big the work is, but I think that generally asking for clarification is never a bad idea. You could go with something like: "Hello Bob, from your answer I couldn't understand what you want me to do; I have 2 options, X and Y, could you please be more clear about which one you want me to use?" Doctor: Oh, sure.